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Terms & Conditions
Last updated: September 2026
These Terms & Conditions govern your use of this website and your bookings with Wings Spa ("we", "us", "our"), located at C-284, Nirala Nagar, Lucknow. By visiting this site or booking an appointment, you agree to these terms.
Appointments
Appointments can be requested by phone or WhatsApp only. We do not accept bookings through an online form. All appointments are subject to therapist and room availability, and we recommend calling ahead before visiting.
Rescheduling & Cancellations
If you need to reschedule or cancel your appointment, please let us know by phone or WhatsApp as early as possible so we can offer the slot to another guest.
Health & Safety
Please tell us about any medical conditions, injuries, pregnancy, or allergies when booking, so your therapist can plan your session safely. We reserve the right to decline or modify a treatment where it may not be safe to proceed.
Conduct
We ask all guests to treat our therapists and staff with respect. We reserve the right to end a session and decline future bookings in cases of inappropriate behaviour.
Pricing
Current prices are confirmed by phone or WhatsApp at the time of booking and are subject to change without prior notice.
Website Content
All content on this website, including text and images, is provided for general information about our services and may be updated at any time without notice.
Limitation of Liability
While we take care to provide safe, professional treatments, Wings Spa is not liable for any indirect or consequential loss arising from your use of this website or our services, except where such liability cannot be excluded by law.
Changes To These Terms
We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.
Contact Us
For any questions about these Terms & Conditions, please call or WhatsApp us at 98380 18666.